Frequently Asked Questions

What finish is listed?

The listed stepper is described as black and silver in the supplied information.

Where can the stepper be used?

Choose a level floor with adequate space around the machine. Follow the directions supplied with the equipment.

How should I start?

Check the setup and fittings first, then begin at a comfortable pace. Stop if you feel discomfort.

Shipping and returns

Shipping to the US and Canada is free. Processing generally takes 1-2 business days; estimated transit is 4-6 business days. Eligible return or exchange requests can be made within 30 business days after delivery.

How can I get help?

Contact us at [email protected] with your question or order number.